How to Increase Device Sales with Sterile Barrier Packaging

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Sterile barrier packaging for single use medical device applications is largely recognized as critical to usability and considered a component of the overall product (standards and regulations have influenced this heavily). However, optimizing the design of the packaging, whether it’s the sterile barrier itself or a packing component within the sterile barrier, to realize full value in a way that impacts sales revenue is often a missed opportunity in our industry. This concept was recently discussed at thePACKout. Michael Simonds (Package Development Engineer at J&J MedTech) walked through his experience working with his cross-functional partners to design a sterile barrier system that aids in competitive differentiation and was foundational to the device sales pitch. Below are some of his key takeaways for turning this experience into regular practice for future development projects: 

1

Collaborate with Marketing, R&D, and Usability partners

This creates an opportunity for packaging teams to get involved in voice of customer (VOC) and human factors activities to ensure sterile barrier design for the end user is a primary consideration during the development process. Use existing field data and clinical research study results to help tell the story of user and patient impact as it relates specifically to packaging. This information can be used to justify a differentiated design. 
2

Define packaging value propositions

Make an intentional effort to sit with your Marketing team and help define a conclusive (and even exhaustive) list of packaging features and benefits. This can and should go beyond usability—think about procedural time and patient impact, sustainability, supply chain efficiencies, hospital space savings, etc. These are all important targets for hospitals, and when they are well defined value propositions, it provides a competitive narrative in a language that Marketing and Sales teams can easily communicate. 
3

Incorporate interactive sales communication tools

Designing sterile barrier packaging to optimize utility is one thing, but the more you can incorporate interactive features into that package, such as QR codes and infographics, the more you can count on Sales to focus on the true value the design brings to the end user. 
4

Market the sale

Nurse and practitioner advocacy can act as a significant driver of hospital purchase decisions. If end users are providing positive feedback on well-designed sterile barrier packaging in real time, make sure Sales partners are sharing that success during subsequent sales pitches as well as in LinkedIn posts.  

Sterile barrier packaging is fundamental to the user experience, and if its value is highlighted in training, education, and marketing efforts, it can and will drive sales. Packaging teams can establish themselves as commercial partners that influence the bottom line—avoid leaving revenue on the table by inserting yourself into the marketing and sales conversation, and track and share your impact! 

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